FAQs
All You Need To Know!
Covid 19 Policy
Masks are required throughout the duration of treatment.
Please ensure to wash or sanitize your hands prior to the procedure
Please notify us if you are feeling unwell before your appointment as we will gladly reschedule you.
All equipment is clean and sanitized prior to each appointment
Lush Aesthetics will not be open for bookings during province-wide lockdowns.
Do I need to prep before my appointment?
Prior to your appointment, try your best to arrive without any eye makeup, do not curl your lashes or wear mascara the day before and the day of your appointment. It will help minimize the cleanup time and more time for lashing.
It is also ideal to wash your hair before your appointment as you will need to avoid wetting your lashes for 24-48 hours.
It is ideal to avoid facial creams or moisturizers before your appointment
How long does it take to apply lash extensions?
Lash extensions are applied while you are lying down with your eyes closed on a comfortable spa bed in a serene setting. This usually takes about 1.5 hours minimum for a full set of lashes, but also depends on the set of lashes you decide to get, and the fullness you desire. Appointments vary between 1.5-2.5 hours, allowing our clients time to catch up on their beauty sleep.
Will Eye Lash Extensions ruin or cause my natural lashes to fall out?
Based on the growth cycle of eyelashes, when applying lashes, lash technicians are trained to look for adult lashes to attach the individual synthetic lashes. Young (baby) lashes are left to allow them to fully develop and when it comes times to re-lash, we have new strong lashes to bond to.Â
Lash extensions will not cause your natural eyelashes to fall out. Remember that your natural lashes have their own life cycle of falling and growing – like the hair found elsewhere on your body. It's hard to notice small lashes falling out, but when attached to a thicker, longer lash they become much more noticeable!
Once the extensions are removed, your own eyes may appear smaller, your natural lashes, shorter and sparser because you've been accustomed to a full set of longer, thicker lashes.
How do I take care and maintain my eyelash extensions?
Do not get your lashes wet for at least 24-48 hours after application
Do not go tanning or exercise for 24-48 hours after application
Use an oil-free eye makeup remover and moisturizer
Try not to run water directly on your lashes
Do not rub, pick or pull your eyes
Avoid mascara
If you decide to wear eyeshadow, apply carefully to avoid shadow sitting on the base of your lashes, cleanse your lashes and carefully remove eyeshadow after each wear
Avoid using an eyelash curler
Try to avoid exposure to heat, steam, sauna, especially within the first 48 hours
Avoiding sleeping face down
​
How long will my lashes last and how often should I be coming in for lash refills?
Your new lashes will last between 2 to 4 weeks depending on your skincare routine, your own natural lash life cycle and how carefully you maintain them. To achieve the full look of your lashes, it will require you to maintain refills every 2-3 weeks. If you wait too long your extensions will fall out and you will require a full set. You must have 30% of your lashes remaining after overgrowth removal to be considered a fill.
How many clients can be lashed per mobile booking?
Depending on the time of the booking, we can lash up to three clients. This allows clients in the same social bubble to get together and enjoy a lash session together.
Can I swim, shower or exercise while wearing lash extensions?
Yes. The bonding agent we use is waterproof and allows you to shower, swim, exercise. However we recommend that you avoid theses activities at least 24-48 after the initial eyelash extension application. This allows the bonding agent to fully dry and prolong the life of your extensions.